About ImportMate

ImportMate is a UK-based service built for new and growing businesses who want to import products from China without the stress. We simplify everything — from supplier sourcing and factory communication to freight, customs, and delivery — so you can focus on launching your ideas.

We help UK entrepreneurs and small businesses import from China safely and confidently — connecting you with reliable manufacturers, handling communication, and organising freight and customs every step of the way.

Our Story

Every great product idea starts small — but sourcing it from overseas shouldn’t be complicated. ImportMate was founded after first-hand experience importing products directly from factories in China. What began as a personal project soon evolved into a full UK import management service designed to help others do the same — with less confusion, fewer mistakes, and complete confidence in every step.

What We Do

We handle the complex parts of importing goods from China so you can focus on growing your business:

• ✔️ Supplier sourcing and factory verification in China
• ✔️ Sample ordering and product quality checks
• ✔️ Transparent freight, shipping, and customs coordination
• ✔️ UK-based support and guidance throughout the process

Whether you’re launching a new brand or scaling your existing one, ImportMate is built to guide you from first idea to delivered shipment — quickly, safely, and confidently.

Our Promise

We believe in honest communication, transparent pricing, and practical support. No jargon, no inflated fees — just straightforward help from a UK import management service that understands what small businesses need when importing from China.